Training Courses Terms and Conditions

Payment

• Full payment is required prior to the course taking place.

 

Discounts, cancellation and transfer fees

• All cancellation fees are payable by the employing organisation.
• Failure to attend 100% of fee
• Cancellation within 10 working days 100% of fee
• Cancellation less than 20 working days (but more than 10) 50% of fee
• Cancellation less than 30 working days (but more than 20) 30% of fee
• Cancellation 30 working days or more - No charge
• Transfer of delegates to another date can be accepted up to 5 working days before (subject to course availability); however where within 30 working days of the original course date will incur a 30% transfer fee of the standard price.
• Delegates can only transfer once from any course.
• If the delegate cancels the course after a transfer the delegate will not be entitled to a refund.
• Replacement delegates can be accepted on a course at any time at no additional cost.
• Notice of cancellation, transfer or replacement must be made via email or in writing.
• LABC Warranty reserves the right to cancel a course at its discretion. In the event of cancellation delegates will be offered a free transfer to another course or date, or a full refund of the course fees.